| 'Hot Topics’ safety initiative |
On landfill sites the volume of customers in the operational areas is recognised as a significant area of risk.
To minimise and mitigate this, site processes and procedures are constantly being reviewed and developed.
The team recognised that although the business explained the overarching health and safety requirements at the weighbridge, extra information on the ‘key issues of the day’ needed to be relayed effectively to members of the public.
As a result, the ‘Hot Topics’ scheme was devised which involves the site team identifying two topics per month that are highlighted to customers and site visitors.
A flyer is placed in the in-bound weighbridge window and customers are made aware of it on arrival.
Site staff engage with customers as they move around the site and the weighbridge operator collates feedback which is either actioned immediately or discussed at team meetings.
The ‘Hot Topics’ initiative has now been rolled out to other non-hazardous landfill sites across the group. |